Frequently Asked Questions

Everything you need to know about our 2026 collection.

What materials are used in New Jewelry 2026 pieces?

We use high-quality materials including 18k gold vermeil, recycled sterling silver, and ethically sourced gemstones to ensure durability and a premium finish.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping varies by location but generally arrives within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-engraved pieces and earrings are final sale for hygiene reasons.

Does my jewelry come with a warranty?

Yes, every purchase from our 2026 collection includes a 12-month warranty covering manufacturing defects and hardware issues.

How should I care for my jewelry to prevent tarnishing?

To maintain brilliance, avoid contact with perfumes, lotions, and water. Store your pieces in the provided microfiber pouch when not in use.

Can I track my order in real-time?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to our live tracking portal.